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1. Privacy and data protection

Data should only be collected and processed when is absolutely necessary.

We hate spam as much as you do!

We never sell, rent or distribute in any other way or publish your personal information.

2. Relevant legislation

Along with our company's business and internal IT systems, this website is designed to comply with the following national and international data protection and privacy laws:

EU Data Protection Directive 1995 (DPD)

EU General Data Protection Regulation (GDPR) 2018

United Kingdom Data Protection Act 1988 (DPA)

3. Personal information collected by this site and why we collect it

This site collects and uses personal information for the following reasons:

3.1 Traffic Tracking

Like most sites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people who visit our site, to understand better how they reach and use our web pages, and watch the route through the site.

Although GA records data such as your geographical location, device, web browser, and operating system, none of this information identifies you personally. GA also records your computer's IP address, which could be used for your personal identification, but Google does not give us access to it. We believe that Google is the processor.

GA use cookies, details can be found in the Google Developer Guides. Our site uses GA's analytics.js application.

Disabling cookies in the internet browser will prevent GA from tracking any part of your visit to pages in this website.

3.2 Contact Forms and Email Links

In case that you choose to contact us using the contact form on the Contact Us page or any other internal contact form on the pages with our services, none of the data you provide will be transferred / processed by any processor , as defined in section 6.0. Instead, the data will be into an e-mail and will be sent to us via the Simple Mail Transfer Protocol (SMTP). SMTP servers are protected by TLS (sometimes known as SSL), which means that e-mail content is encrypted using 256-bit SHA-2 encryption before it is sent over the Internet. Email content is decrypted by local computers and devices.

3.3 Electronic newsletter

If you choose to subscribe to our email newsletter, the email address you provide will be forwarded to Moosend, our email marketing service provider. We assume that Moosend is the processor (see Section 6.0 below). The email address you submit will not be saved in the website database or in any of the internal computer systems.

Your email address will remain in the Moosend Database for as long as we continue to use Moosend Email Marketing Services or until you explicitly request removal from the list. You can do this by using the unsubscribe links in any of the newsletters email we send you.

If you are under age 16, you MUST obtain parental consent before you can log in to our email newsletter.

While your email address remains in the Moosend Database, you will receive sporadically (approximately once a month) email updates from us. More information about data security in Moosend can be found here: https://moosend.com/trust/.

4. How we store your personal information

As described in detail in section 3 above, if you submit a message to our contact forms some personal information will be stored in the database of this site. Also, if you decide to buy one of the products that are in our e-shop, you will need to create a user account. This data is currently stored in a recognizable manner, a restriction of the content management system on which this site is based (Joomla). In the near future we aim to change the storage of this data using pseudonymisation, which means that the data would require additional processing using a separately saved "key" before it can be used to locate a person.

Pseudonymisation is a recent requirement of the GDPR that many web application developers are currently working on full implementation. We are committed to maintaining it as a high priority and will achieve it on this site as soon as we can.

5. About the server of this site

Site’s popularity (file transfer) between this site and your browser is encrypted and delivered via HTTPS. The company uses the cloud services of Microsoft Azure, which is the most accepted and top in cloud security and performance service.

6. The executors of processing that we cooperate

We use third parties to process personal data on our behalf. These third parties have been carefully selected and all comply with the legislation set out in Section 2.0. Two of these third parties are established in the USA and comply with EU-US Privacy Policy.

Google (Privacy Policy)

Microsoft (privacy policy)

The last is Moosend, a Greek company (privacy policy).

7. Data breaches

We will report any illegal data breach of this website or any third party data processing database within 72 hours of the breach if it is obvious that the personal data stored in an identifiable one has been stolen.

8. Controller

The webmaster is: Arapoglou Giannis, "WIDE Services"

Headquartered in:

L. El. Venizelou 46-48 & Kanakidi 1, Kallithea, 17676

9. Data Protection Officer

Our company has no obligation to appoint a Data Protection Officer, according to the Regulations. However, the training of one of its executives will be completed soon, and more specifically, the company's Data Protection Officer will be:

Markatselas Manolis

Phone: +30 210 4223330

Email: markatselas.m@wideservices.gr

10. Changes in our Privacy policy

This privacy policy may change from time to time in accordance with legislation or developments in the sector. We will not explicitly inform our customers or users of the site about these changes. Instead, we recommend that you occasionally check this page for any policy changes.